Terms and Conditions for Starovn
Effective Date: September 2024
Welcome to Starovn. These Terms and Conditions (“Terms”) govern your use of Starovn.com (the “Website”) operated by Starovn (“we,” “us,” or “our”). By accessing and using our Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use the Website.
1. General Information
- Website: Starovn.com
- Business Name: Starovn
- Business Address: Opposite DHA Gate 1, Phase II, Islamabad
- Email: support@starovn.com
2. Eligibility
By using this Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, and you are legally capable of entering into binding contracts. If you are under 18 or the legal age in your country, you must use this Website only with the involvement of a parent or guardian.
3. Products and Services
Starovn specializes in the sale of shoes, joggers, and sneakers. All products listed on our Website are subject to availability, and we reserve the right to modify, discontinue, or change the products offered at any time without notice.
4. Orders and Payments
- Order Acceptance: All orders placed on the Website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including stock limitations or payment issues.
- Pricing: All prices listed on our Website are in local currency (PKR) unless otherwise stated. Prices are subject to change without notice, but any changes will not affect orders that have already been confirmed.
- Payment: Payments for orders must be made via the methods available on the Website. We use secure payment gateways, but we are not liable for any third-party payment processing errors.
5. Shipping and Delivery
We aim to deliver your purchased items within the estimated delivery times provided during checkout. However, delivery times may vary based on your location and external factors. We are not responsible for delays caused by shipping providers or unforeseen circumstances.
- Shipping Costs: Shipping costs, if applicable, will be added to your order total at checkout.
- Risk of Loss: Once the products are handed over to the shipping provider, the risk of loss transfers to the customer. We are not liable for any lost or damaged products once shipped.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return it under the following conditions:
- Return Eligibility: Products must be returned in their original, unused condition with all tags and packaging intact within [Insert Return Window, e.g., 14 days] of receipt.
- Return Process: To initiate a return, please contact us at support@starovn.com. The customer is responsible for return shipping costs unless the product is defective or incorrect.
- Refunds: Refunds will be processed once the returned product has been received and inspected. Refunds will be issued to the original payment method used for the purchase.
7. Intellectual Property
All content on the Website, including but not limited to text, images, logos, product descriptions, and graphics, is owned by or licensed to Starovn. You may not reproduce, modify, distribute, or exploit any content without our express written consent.
8. User Conduct
By using this Website, you agree not to:
- Engage in any fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the Website or its systems.
- Upload or distribute any viruses or harmful code.
- Interfere with the operation of the Website or the experience of other users.
9. Limitation of Liability
To the maximum extent permitted by law, Starovn is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Website or products. We are not responsible for any loss or damage caused by third-party services or platforms used in connection with our Website, including payment processors and shipping carriers.
10. Disclaimers
We do our best to ensure that all information on our Website is accurate and up-to-date, but we cannot guarantee the accuracy or completeness of any content, including product descriptions, pricing, and availability. Starovn reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.
11. Indemnification
You agree to indemnify and hold Starovn, its employees, agents, and affiliates harmless from any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of the Website, your violation of these Terms, or your infringement of any third-party rights.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.
13. Changes to the Terms and Conditions
Starovn reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with the updated effective date. Continued use of the Website after such changes constitutes your acceptance of the new Terms.
14. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Starovn
Opposite DHA Gate 1, Phase II, Islamabad
Email: support@starovn.com
By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.