Privacy Policy for Starovn
Effective Date: Sep 2024
At Starovn, accessible from Starovn.com, we are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, store, use, and share your personal information when you interact with our website and services. We are fully compliant with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
1. Data Collection
We collect the following types of personal data when you visit our website or make a purchase:
- Personal Information: Name, email address, shipping address, phone number, and payment information.
- Technical Data: IP address, browser type, operating system, and usage data related to your interactions with our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. You can control your cookie preferences in your browser settings.
2. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfill orders, including payment processing, shipping, and customer service.
- To communicate with you regarding your orders, inquiries, and promotional offers (with your consent).
- To improve our website, services, and customer experience by analyzing usage patterns and feedback.
- To comply with legal obligations and protect the security of our website and business.
3. Data Storage and Security
Your personal data is stored securely on our servers and is only accessible by authorized personnel. We implement industry-standard security measures, including encryption and secure storage protocols, to protect your information from unauthorized access, alteration, or disclosure.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be deleted or anonymized.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and IT support.
- Legal Authorities: In compliance with legal obligations, we may disclose your data if required by law, court orders, or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
5. Your Rights Under GDPR
As a user based in the European Economic Area (EEA), you have the following rights under the GDPR:
- Right to Access: You can request a copy of your personal data that we hold.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
- Right to Restrict Processing: You may request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to obtain your personal data in a machine-readable format and transmit it to another controller.
- Right to Object: You can object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.
To exercise any of these rights, please contact us at support@starovn.com. We will respond to your request within one month as required by GDPR.
6. International Data Transfers
Your data may be transferred to, stored, and processed outside the EEA, where data protection laws may differ. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your personal data.
7. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected such data, please contact us, and we will take immediate steps to delete the information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated effective date.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Starovn
Opposite DHA Gate 1, Phase II, Islamabad
Email: support@starovn.com
By using our website, you consent to the collection, use, and sharing of your data as outlined in this Privacy Policy.